Press Room

Telecom Survey: Telecoms Convergence
From The Economist Print Edition, Oct 2006
"Convergence" is the telecoms industry's new mantra. Whether customers really want it is another matter, says Tom Standage.

Businesses turn to telecom expense management outsourcing
By Denise Pappalardo, NetworkWorld.com, Oct 2006
More businesses are expected to outsource their telecom expense management (TEM) needs over the next two years, according to a report by consulting firm Gartner.

VoIP: Quality is still a big concern
By Marguerite Reardon, CNET News.com, July 2006
As internet phone service heads toward the mainstream, the industry still has quality issues it needs addressed, say experts.

Your wireless future
By Carlo Longo, Businss 2.0, June 2006
The next phase of the mobile revolution is about to begin, thanks to high-speed networks, smart applications, and a new generation of portable gadgets.

VoIP ROI is elusive but quantifiable
By Tim Greene, Network World, May 2006
Figuring out the return on investment for VoIP is pretty complicated, but the general consensus is that there are few places to save a lot of money.

Deutsche Bank's VoIP weltanschauung
By Phil Hochmuth, Network World, May 2006
Deutsche Bank saw VoIP in its future when it acquired Berkshire Mortgage and is now taking it worldwide. The road to a 20,000-user VoIP network begins with 1,000 small steps but the bank's view on the future of IP telephony in the company is clear.

Virtual Assistance
By Scott Kirsner, Fast Company, April 2006
Newton's Second Law of Telephony, if there were one, would state that for each additional phone number you acquire, the time you spend listening to voice mails, juggling calls, and rummaging through jacket pockets in search of a vibrating Razr is cubed. Most telecom companies haven't spent much energy trying to reduce that complexity.

The telecom boom is back
By Owen Thomas, Business 2.0, April 2006
After overbuilding in the 1990s led to a telecom boom and bust, we may be heading into a period of balance between telecom supply and demand - a situation which will be good for both telecom suppliers and consumers.