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Market Insight Three factors have dramatically altered the telecommunication landscape in North America Downsizing The onset of downsizing immediately reduced the already limited in-house telecom expertise. Many organizations now lack the expertise, time and desire to address their telecom issues. Deregulation Deregulation of the telecommunication marketplace caused organizations to chase the promise of savings without understanding all the consequences. With suppliers' limited offerings, many companies moved towards an ad hoc vendor selection of the pieces rather than consolidated purchasing. Data and Wireless Shift Many companies still think about voice services when asked about their telecommunications. However, a dramatic shift has seen more of the telecom budget being spent on data and wireless services. As data networks grow and wireless devices multiply, companies must begin to actively manage these services to control costs. The combined effect of downsizing, deregulation and the shift in spending has resulted in: Market Confusion Companies are finding it harder and harder to differentiate between the product offerings of the telecom carriers. The shear volume of available options makes it a painstaking task to match needs with offerings. Fragmentation Rather than consolidate their spend with one or two carriers, companies have fragmented their purchasing in search of a “better deal.” Today, most companies have several suppliers and multiple invoices. This is a challenge to manage and reduces leverage. Lack of Strategy Telecom management is often an afterthought. Although good intentioned, a lack of formal training and experience leaves a void in long term planning and vendor negotiation. Sydian’s services allow companies to once again take control of their telecom spend Our independent and unbiased advice will deliver a long term strategy that takes full advantage of the ever-changing market rates. And because we assume all the risk, our customers know we are motivated to deliver cost saving solutions FAST without compromising service quality. |
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